SMS Terms & Conditions – Viotax

The Terms of Service related to SMS communication are required to be included either in the Viotax Privacy Policy or as a standalone Terms and Conditions document. If Viotax has a dedicated Terms and Conditions page, this content should appear there—not within the privacy policy. Below are the required components:

1. SMS Consent Communication

Phone numbers collected as part of the SMS consent process by Viotax will not be shared with third parties or affiliates for marketing purposes.

2. Types of SMS Communications

If consent has been given to receive text messages from Viotax, you may receive communications related to the following:

• Appointment reminders
• Tax document follow-ups
• Billing or payment inquiries

Example:

“Hello, this is a reminder of your upcoming appointment with Viotax on August 15 at 2:00 PM. Reply STOP to opt out of SMS messaging at any time.”

3. Message Frequency

Message frequency may vary depending on the nature of the communication. Typically, clients may receive up to 2 SMS messages per week related to appointments or account status.

Example:

“Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account.”

4. Potential Fees for SMS Messaging

Standard message and data rates may apply, depending on your mobile carrier’s pricing plan. Rates may vary for international messages.

5. Opt-In Method

You may opt-in to receive SMS messages from Viotax through the following method:

• Submitting an online form (such as the contact form on our website)

6. Opt-Out Method

You can opt out of SMS messages at any time by replying “STOP” to any message received from Viotax. Alternatively, you may contact us directly to request removal from the SMS list.

7. Help

If you experience any issues, reply with the keyword “HELP” or contact us directly at [insert link or support page].

If you do not wish to receive SMS messages, you may leave the SMS consent box on forms unchecked.

8. Standard Messaging Disclosures

• Message and data rates may apply.
• You may opt out at any time by texting “STOP.”
• For assistance, text “HELP” or visit our [Privacy Policy] and [Terms & Conditions] pages.
• Message frequency may vary.

Privacy Policy Requirements

• Viotax’s privacy policy must clearly state how customer information is collected, used, and shared.
• The privacy policy must be accessible from every page of the site (footer or header links recommended).
• It must be a standalone page or appear in a pop-up window.
• The policy must include this language regarding SMS:

“SMS opt-in or phone numbers collected for SMS communication will not be shared with any third party